Customer Support

Welcome to our customer support area. Here you'll find the complete setup guides in various programs for configuring your computer to connect to our system. We have designed these guides to make the setup of your computer as easy as possible. We suggest you print these guides just in case your computer crashes and you can’t remember the settings. If you need additional help you can always email our support staff by filling out this form or calling us at 505-832-4444.

Common Support issues and their fixes:

These are all PDF documents which means you'll need the Adobe Acrobat reader to view and print them. This makes it easy for you to download and save to your desktop for viewing and printing.

Email:

• How to Set up Authentication in Outlook Express
• How to Set up Authentication in Outlook
• How to Set up Authentication in Thunderbird
• How to Set up Authentication on Mac OS 10.5 and above
• How to set up Windows Mail

DSL Routers:

• Qwest DSL 2Wire 2700HG
• Qwest DSL Standard Actiontec GT701
• Qwest DSL Standard Actiontec M1000

Dial-Up Phone Numbers:

• Albuquerque: 938-1430
• Albuquerque Line 2: 842-7347
• Santa Fe: 473-9583

Didn't find what your looking for?

If you can't find the answer you're looking for here
please Email us here or call our support staff at: 505-832-4444
Our hours of operation are 8:00am to 6:00pm Monday through Friday